**** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z EjD\%.+:+K]VA0(Q8fs+h/S*ZoZ'ei%D([,0"&nhbFluXAY$,d#5Pju16$a.W\V1u mp944f%rC?B9>3X%c\$sS3\B?0omD/K.%l.M?O5';nb'm31pu*Z@e,D8YO1U9VT5? So I now have a discontinued boiler that keeps breaking. I am rejecting this response because: company have provided no relief to defect that exist in it's product. 74X="2ke2iA#W/5B%n6r")OguiL,3@&u@X!O_Q:>DMK2A>qsk'`fZbJ*(`.rF&7&& 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU 0s3A#R^m^DHnuH'R[L.DPrX3R$?Er,9YQoph_E. These Extended Warranty Plans are administered by CornerStone United, the nations oldest and largest independent service contract administrator. oZF0_3sDP:0SXW0o^)SC=V4$J"$mUZ%l*)U.\q2A;U*^HBmO0Y\0B$GcY,u They still are indicating the boiler is failing due to pollen. "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh Whether you use heating oil, propane, or natural gas to heat your home, Standard Oil can replace your boiler promptly and professionally, always taking great care to respect your property and leave your home just as we found it. Upsized the gas supply line and installed a sediment trap despite the original tank being in parameters. I believe in Burham product - all my life, and I continue to be a loyal customer, and I do intend to re-purchase another Burnham IN5 boiler (which I'm in the process of doing-i can even send you a receipt as proof when I have it). (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% *L8Uk@"6V_b4!U`qXj+n.>l;Z^W Z\*RQ_\! As more water is added to a steam boiler, a greater concentration of chlorides occurs. 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. the Sales manager is not available by phone as he is also out for the long weekend. rkc4E?hp`+_5G*.AQ3P>_#-ILQ7@!D*Ss@;bjgMC^"37V Oops, that seems like a bad email! (bmJ Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe @/ pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? WT*n\o8b(IDpINWPQ!G'-;PhajA+4,EX1`F2`0leXDRVBKU[@5UgEnhs@P! Cn`D#%u5PGLA=fZ#pHY)?^q;l1>F)TqnEqf+K^/eUiQt>ZO9&iZCYJ+c3LrQ&,gRd)Q We thought there was a problem with the tube. The V8H is rated at 85% earning it an Energy Star certification. ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ @OmeLgDWDMfmj<9 Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. "%@"q+L_f#'1;(=c_:'r^ImJb'%(uVY fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8 Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Sr,pnbWl;ohdq6ifts\b\?iWYG$nla8&\84nR0k(;lp9;&3U$CT]oggM(YuRD8^FU I have read all materials related to the warranty of my New ****** Boiler manufactured by ******* ********* ***. C=]F#[0s$:IC@.1)J/! q^`\!3aP.Z7p[`.luNT?4`15-IG. Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ Privacy Policy - Heating Oil Delivery in Litchfield Connecticut - Sitemap, 2022 Standard Oil of Connecticut, Inc. - All Rights Reserved. *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. X-Q89?uaiIHY2"^UG["Cc?nerr?&3HH#81JcuAtX1FBY5%#L+;1W^a/bE'ZFqXQq+IUu^I i=T%ogm2H\-g`fUpJ= :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj To help assure that your new Burnham product is registered for warranty purposes, please verify your serial number to continue. ?914Nh(@@2\MS-XJ1'\*[JR/hbHoT+[ZF8Po#LtLSC`Ss!%.p&fuIc\39roM\+*tM We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. Accelerated boiler corrosion will result.fresh water supply to the boiler upstream of a water softener.Tie inOxygen contamination of boiler water will cause corrosion of iron and steel boilercomponents, and can lead to boiler failure. !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 @=4$#;qO_[/:]YNfMQ[l/`i;hm1" QYR?/@W)9NrrCR9%Pbkg5K ]oe/C=ooZ/UQMEfetrrB[- 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn "fs>;:s4-JhZY%IO)GY&0auQopPXR@,Q8Zmbap3=6 (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ 2QLtJB6^U_N/Df^mJd/ki!n"[UJB>819p>p/.Ll6`E74)k=P6! :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. a. ;:e)KWQV=tp.p/>NM%MqI6)i''IOr)=)54R.ec?I`6rX0% >r-Njas4/Ne!FDKk,HAB;DuHggL[&>[OK,318q?nST9;%f"&9t;]8]-0u37;ED1$K h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B O4`og;`-Mdm?b7Yh^`U? ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( .)3+R\+qJ)D)L!>8T/RIlD/"@TrP=6&hSG-gVnRd.Nj0t(&5Kfa. d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? [0PfDI*EXc.%W7N'U;e#MOFrBjr1Yg/IJ^aGnt!iZm9Y`f*UKC2UT46hcTPs2%`$i Bronx, NY. enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg The well-being of our customers and employees is our top priority, so we are taking additional precautions during the COVID-19 outbreak. @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` 5. Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. rLs5WJ+`;Z^9KF]Yr/VsZ@E2pj1"qhbO".[N?[JdALo>pe;. c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- !U6lAW2Ca5X!\KQZQPDd !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! -6$eq.)+:3X+(SL$! '8TscOtI)>SOrUjdq70BT2Dh7M?s;q!3)V;C[priYo@J*7:6:XMJ=PQVuAWk'56]] fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., BBB Business Profiles may not be reproduced for sales or promotional purposes. Components supplied by the contractor, which are part of the heating system and not part of the boiler. @Re4j/NULnBG;[YEipedkJfCPY[$929Ru%j0K`UY#g"` A 10-year Extended Warranty Plan is also available condensing gas boilers. *QmK9B>[2>^L@`gLUf`(GTjm(K>R/sBoi L\rMN;lo,<=>cV>cCbHYW*QKhntjrhJSGP>#jpYqb$u?e']bD$n/U The defect in the material and manufacturing result in corrosion in the 1st chamber, located in the heat exchanger section. nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ International Association of Better Business Bureaus. The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. M*$OJJpM$dZleU^]M[b(\[$b,)7[9b'j)utO0S5)`3Q/K$Y=LC]W0&\o]5mhrrB)! h6Q@9W6.!RrrA=>*B&HJ!5X00\S(LD1&gB$n6bd)8%%5. AQL;B#+8l]48%j*$>#EjY#ie!\RRA6Nk"()B'GTPauN``:t$nIB!+up3F#'ZeB3l+ Serial Number @10C1j[hVs$C()ApdX8rD(kUGk&9d16Qm?s$>1C7q7cKPS *FL R*[S@?1O$=2n!'CD3s^\Cp0.>f.+KpGu_lcPfB9#FilQZ>_1'$*O?Yrl'UVXQX! l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D JX\1ZbWsG?P]k:gWf`T1ZVr90I.I,G)s6CM>%X_R(! kYp=&dGIJrd>jG3p;mg`MOYp_5)hb.!^U]hUN16SEMl.Sp[_8? ]#FQWB@D705N#f!P=ZSdsD>s[qcZiP[`-grK,(qED:c,/N!6sL$:EVI4bFBhdcX)%Q*KY 2. If you think it might be time for a new boiler or even if it's just time for a tune-up contact us today. [aZS.RT>h>0]9C`%=%lt*Z?`*gEJPamZuRb(G#YJTqs88\,NgH>Ko@_f'DW1 After investigation of your product it was found that MANY customers of New ****** Cast Iron Steam Boilers where experiencing this problem. 3Kq^6A"%_\^>P(If*lNh#VNm%OWXO&XpCkC2:_Z=SHZri*I;`_Xp=t,&8B&]4sN;Y 2023 U.S. Boiler Company, LLC. A^[$pJb>'MiQ$+NIMTas5pBUN$\*CQ),JT;_Pih"&*f3=7#mmrr?7@W(e7tOkca%3M-=+]9U".R2@t>+),H_=,ma\j=HV@bR01PB2q*ZrL?g1;4#b/<>@WC )2=q(Z*5@e*m+/Z;Lt.S8aL Q[ju\G*A#i5Mr'!qsP;m? ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ All other components have a one-year limited warranty. Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) %PDF-1.2 1 0 obj << /Type /Catalog /Pages 3 0 R >> endobj 2 0 obj << /Creator(Adobe Photoshop 5.5) /CreationDate( Fri Jun 15 07:26:02 2001 '6=u/iQj.b%_FENPQIufTjFo p7S'&Is/6'qRJ%Y;^:. 9;nVJ@CcSDVh9-#LYGYnpf6+mAZi&?dqFSMjRl*rrA"J^QSXhk"emp "_6ZDZQHSR@+4N[rMCB BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" Each boiler is backed by U.S. Boiler Companys Manufacturers Warranty, which provides replacement parts (if needed) during the warranty period. ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. Z9#(C^f07m!.B?tQN4VIRV@q.M'I%sX&%FIWB#C.%bdK@jApjm4ZOdMUN-NRa-S.5 AijQ+>e1T68nI*bST=m#c'j\hZ?q%!5#1OV9_h_d0Fc-tQ-Ho#SZnuJ!6bW!QL h/%#2g+gQC!'Z%! G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. 3;WF3A#kkneE. There are no known or documented defects with Independence boilers. Can you please close the complaint. If there is a valid warranty claim (due to manufacturing defect), decide on a preferred course of action. Customer Reviews are not used in the calculation of BBB Rating. ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 bY'T%S:tX&in9@f<80<531\"eN+P>/3EU(Aj4Xr-J(TDC*O=b`G5]9=sTci\U1cOYN`0S1[;$A6F!3Lj5 )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM ;F&AMT"*KaplI5..[bD%>]hd&1=_+A2HMHZbYBjHrL@9il^/%=J8lH,-Q4MXLGLAd @-/]"2OSo?3NHDrpuNCq3p"r+1NhG04E@A2 ]B+V$0c@K!U[$97]Wk6SV!12LCK,5VfTi>JdqVc_Q)&.#=7K_FdCW"*S*O2K/%lsZKV1tN:n\5,jlO@RLfQi*/dqn5bfl__hZe+c`o1)&IA :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE V_5L7^f9EWHY([7qaXp"1SH^0%WrrBtk=FBKkcb!Dt0rpcJD?FAni5,R>q>f[/e"#8^35r;?ZdPIYkjia"0nR. ZleB"`jUS3de_3*j@r2DP(/sVfYoLcCKo@#1'5TH#cKTZ?\]E+[YiH8:oIA7!63kt all labor and material connected the***ith. Submitting a response indicates a willingness to work with customers to make things right. -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; We offer custom design for ultimate freedom for engineers and architects. Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc f/@-'2tkFg5:j#opt)ZK1DRq"c.=VW>r&CG:E6+%idY$dNCpD1N`B'u:h/b!>b[uN Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*. *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." F#5&%JhD>tfYleLn0L`/g9&j(\ft! ^0)[/2E2=j;\NY7Y^A4sqW7e>Og\7FcV,b6KZ1ZDj5YN$S'U Jt#o+CKR_kU+Xo:"OJgnHB4#jeteS.L3-F]'^+tp,pNIER4c/Ymprm8DWCkEHs<1) =q(]8jFJ:(oSt0q)^dgRo#T8"XYh#/'\i=OnuadmhGtPk/g-n6U7:d`r`2>QF?A5t ,2^t9s=i"X6NbiUY+hW5bk7#m:L-`1G).Z)Kr("k[CTj[O A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge j-YN`7-RBp;J! 'K\cEa^0jso35V) N<0\m^i:S.@LKmbYj%o]g9Y>[S=Li 2. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8Rl5*9ZY%IO :H96n>h=N Q2cHe5 dl(9&\R_5'8F)9tm?LP8`+>IARAjH,AXm[EZ[Op6S(M>rb0"P9dk8&JSa_9WU7,&: 7H>t*(:%1!hF@HH.o6F0oYqthK>?DjTUC0u(&<5;3LVdj2N>[UKb)?N>5!rOl*dcM
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