Buyer Beware!!!! One of the worst decisions of our life. I've had my bank account since 1975 and want to keep it. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Check the spelling of your query. How do I get out of this? My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. JavaScript is disabled. Nothing has been done and calling makes it clear no one cares. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Keep in mind, a timeshare is not a financial investment. Some. Of course, this was not mentioned. The product has changed into something that families, couples, and adults love. Our records indicate the company failed to respond to the one complaint brought to its attention. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. 13 Extra VacationsSM getaways prices are based on a seven-night stay. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. No: TAR-6309. As a matter of policy, BBB does not endorse any product, service or business. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Desired outcome: a 5 week time share at Island Links Resort in Hilton Head, SC. $12,000. The Palmera membership also included a Quest Vacation Club membership. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Claim it and get a lot of features. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Washington Seller of Travel Reg. Registration as a Seller of Travel does not constitute approval by the State of California. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. RCI, LLC. true. There are no exact matches available. Please dont include personal, political, ethical, or religious commentary. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. The latest review amount billed was posted on Feb 28, 2023. Like all the other complaints prior to me. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. They never answer our calls I but 5000.points and paid $2000. Just went through a similar situation as you. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Contributions should be travel related. At this point I just wanted to get my money back and get out of there. Scam Clue 2: A promotion claiming youve won something. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). So he takes us to another person so we can "check out". Login. Barcelo bought out Occidental right . What is Palmera Vacation Club's Instagram? 1 complaints for Palmera Vacation Club. We did not need Palmera without this. When you buy a timeshare, its an investment in your family and quality of vacations. These vacations are limited. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. They were looking for Maintenance fees. All content should be genuine and unique to the guest. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Start a new search, then select a related item from the autosuggest. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. They lie right to your face and then remind you that nothing they say is legally binding! We stayed at the Island Links and attended a timeshare presentation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. He seemed very nice and personable at first. Mr sheldon kept on with his attack he threaten to f- up our credit. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Location. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. The travel prices the salesman We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Has that happened to anyone else? Fla. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. This offer only applies to new reservations. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We grabbed our stuff and got the heck out of there. Proudly SupportsTimeshare.com. All rights reserved. They responded recently they dont purchase timeshares. To use our mobile site, please enable JavaScript. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Respectfully, Member Services DepartmentPalmera Vacation Club. Category Timeshares & Vacation Clubs. (free membership giveaway for every 50 subscribers!). Don't have an account? The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. So they could either buy it back or he'd just quit making payments, so they let him out of it. Book by 8/15 for travel through 12/15/22. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? They lied about what the points would get us. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Read full review of Palmera Vacation Club. Now I have 2! This complaint was posted by a verified customer. The only outcome youve been selected for is a fleecing. Palmera also has a Facebook page that we should all be posting on. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. They sat us down with our salesman in a large room. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Called better business and state of SC. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. All prices are based in U.S. dollars (USD). We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. the 2 timeshares we were trading in would be sold and that we He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Everything you need for a luxurious relaxing vacation. The trading power we were supposed to have with RCI was incorrect. Still wondering why people buy timeshares? My biggest fear is the financing paperwork I signed. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises.
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